ALERT

ATTENTION ⚠️

In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 4th, 2025. We will resume regular U.S. support hours on Monday, July 7th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

ALERT

UCSF recently resolved a configuration issue that affected automatic invoice email notifications in iLab. As a result, some past invoices may not have been emailed. This issue is now fixed, and future invoices will be sent automatically after each billing period.

You can view all invoices at any time by clicking the ☰ menu in the top left corner of iLab and selecting Invoices.

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