Welcome!
ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Thursday, November 27th and Friday, November 28th, 2025. We will resume regular U.S. support hours on Monday, December 1st, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Welcome to the Glasswash and Autoclave Recharge Site for Byers Hall (1700 4th Street) and Genentech Hall (600 16th Street). This site is used to manage the Glasswash/Autoclave recharge and Darkroom recharge for these two buildings. Glasswash/Autoclavbe recharge accounts are billed based on headcount. Darkroom recharge is billed based on the number of users. Typically, these costs are charged to faculty grants, but may be paid by the home department in support of their faculty. Billing for these services is done in arrears when actual expenses are totaled for the previous month. Expenses typically include cost of equipment service contracts and/or repairs, supplies and materials for operation of instruments, limited consumables for use within the facilities only, payroll for facility manager(s), and ITSF support/network and occassionally cost of equipment replacement.
| Name | Title | |
| Mia Morgan | Chief Administration Officer | |
| Margaret Soucheray | GWAF Manager (Interim) | GHglasswash@ucsf.edu |
| Ginger Huang | Admin Analyst |
| Hours | Location |
|
Mon-Fri 9a-5pm |
Byers Hall 3rd & 5th floor Genentech Hall 2nd, 3rd, 4th & 5th floor |
]| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Margaret Soucheray |
Interim GWAF Manager
|
ghglasswash@ucsf.edu
|
| Service list |
| Name | Description | Price |
|---|---|---|
| Byers Hall Glasswash & Autoclave Recharge |
Rate per Month = (Actual Monthly Cost +1/12 Prior Year Balance) / Total FTE X Unit FTE |
Inquire |
