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ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
| The CRS Sample Processing Lab performs specimen processing, sample storage, and shipping for a wide variety of clinical trials. Our services are available to all UCSF faculty, residents, research fellows, and collaborators who complete a CRS application and have an IRB approved protocol. Laboratory staff members are also available for custom assays and for consultation on budget inquiries. |
| Name | Title | Phone | |
| Ron Honrada | SPL Core Manager | 415-218-3698 | Ron.Honrada@ucsf.edu |
| Zulma Finney | Lab Supervisor | ||
| Sharon Chung | CRS Medical Director |
| Hours/Days Open | Street |
| Monday-Friday, 8AM-6PM | Parnassus - 513 Parnassus Avenue, Medical Sciences Building, S1234 |
| Monday-Friday, 8AM-6:30PM | Benioff Children's Hospital - 1825 4th Street, Gateway Medical Building, M6388 |
| Monday-Friday, 8AM-5PM | ZSFG – 1001 Potrero Avenue, Building 5, Unit 5B |
| Friday, 8AM-6PM | PCMB– 1825 4th Street, 5th floor |
| Friday, 8AM-6PM | Veterans Affairs Medical Center- 4150 Clement Street MS 151CRO Bld 203 Room 1A-14 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Ron Honrada |
Ron.Honrada@ucsf.edu
|
