ALERT

ATTENTION ⚠️

In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 4th, 2025. We will resume regular U.S. support hours on Monday, July 7th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

ALERT

UCSF recently resolved a configuration issue that affected automatic invoice email notifications in iLab. As a result, some past invoices may not have been emailed. This issue is now fixed, and future invoices will be sent automatically after each billing period.

You can view all invoices at any time by clicking the ☰ menu in the top left corner of iLab and selecting Invoices.

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HDFCCC Shared Services

Overview of Services

Welcome to the Helen Diller Family Comprehensive Cancer Center Recharge Site for both the Diller Research Building at 1450 3rd St, and the Mt. Zion Cancer Research Building at 2340 Sutter. This site is used to manage the recharge for these two buildings, including Shared Facility Services, Wet Lab Services, CO2 Services (Diller Only) & Film Processor Services (Diller Only). Shared Facility Services & Wet Lab Services Recharge accounts are billed based occupancy (kneehole/office/cubicle). Faculty utilize the Diller CO2 Services are billed based on number of incubators or Film Processor Services are billed based on the number of users. Typically, these costs are charged to faculty grants, but may be paid by the home department in support of their faculty. Billing for these services is done in arrears when actual expenses are totaled for the previous month. 

Leadership

Thomas Cunningham, PhD Director of Finance and Operations 415-502-3312 thomas.cunningham@ucsf.edu

Location and hours of operation

Hours Location
Monday-Friday
9am-5pm

1450 3rd Street, San Francisco, CA 94158

Links and Resources

  1. UCSF Diller Facilities

Contacts

Name Role Phone Email Location
Thomas Cunningham, PhD
Director of Finance and Operations, HDFCCC
 
415-502-3312
 
thomas.cunningham@ucsf.edu
 
Mission Bay
 

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